Setting Up Resolution Codes

You can use the Resolution Codes window to set up resolution codes to identify a particular method or procedure used to solve a service problem.

To Set Up Resolution Codes:

  1. Open the Resolution Codes window.

  2. Press F3 to set up a new resolution code.

  3. Fill in the Code and Description fields.

Repeat steps 2 and 3 for each resolution code you want to create.

Related Topics

Registering Resolution Codes

Setting Up Fault Codes

Inserting Fault/Resol. Codes Relationships