Inserting Fault/Resol. Codes Relationships

To be able to see the most common methods of repair for particular item faults when you are servicing the items, you need to build up information on fault/resolution codes relationships. You can let the program find all the combination of fault and resolution codes in posted service orders and record these in your system.

To Insert Fault/Resolution Codes Relationships:

  1. Open the Insert Fault/Resol. Codes Relationships window.

  2. In the From Date field, enter the starting date of the period you want to include in the batch job.

  3. In the To Date field, enter the ending date of the period you want to include in the batch job.

  4. In the Relation Based on Service Item Group field, click to insert a check mark if you want the relationships to be grouped by service item groups.

  5. In the Retain Manually Inserted Rec. field, click to insert a check mark if you want to retain the records that you have already inserted manually in the Fault/Resol. Codes Relationships window.

  6. Click OK.

  7. Confirm the subsequent message.

Related Topics

The Insert Fault/Resol. Codes Relationships Batch Job

Registering Fault/Resolution Codes