The following procedure describes how to post the items,
resource hours and/or costs used for a specific service operation
for which you will not charge your customer. It is not possible to
post consumption before posting shipment and you cannot post
consumption for lines where all quantity shipped has already been
invoiced. Note that you can post consumed items, hours and/or costs
only for the posted shipment that has no posted invoices or
consumption.
Press F5 to open the Service Order List window, select the order
you want to post consumption for and click OK.
In the window for the selected order, click Order, Service
Lines.
In the Service Lines window,
find the required entries and specify in the Qty. to Consume field the quantities for
which you will post consumption (the quantity cannot be larger than
the quantity already shipped and the quantity remaining not
invoiced after partial invoicing of this shipment).
Note
To have the program register consumption in
the Jobs area, fill in the Job
No., Job Task No. and
the Job Line Type fields on the
service line.
Select the line(s) you want to post, click Posting, Post. In the window that appears, select
Consume.
The program will now post the service as consumed either
partially or fully, depending on the value in the Qty. to Consume field. It will also create
the relevant ledger entries. In addition, the program will update
the previously posted service shipment documents chronologically
with the consumed quantities. The relevant quantities will be
updated on the service line(s) of the order.
Service Order
window.