Posting Invoices from Service Orders

The following procedure describes how to define the part of service you will charge the customer for.

To Post Invoices from Service Orders:

  1. Open the Service Order window.
  2. Press F5 to open the Service Order List window, select the order you want to invoice and click OK.
  3. In the window for the selected order, click Order, Service Lines.
  4. In the Service Lines window, find the required entries and specify in the Qty. to Invoice field the quantities for which you will charge the customer.

    Note

    You can invoice the customer for the registered service either fully or in parts. If you choose to invoice the customer fully, the value in the Qty. to Invoice field must be equal to the value in the Quantity field. Note that you can post a full invoice together with a full shipment and you can post a full invoice for an already posted full shipment that has been neither invoiced nor consumed before.

    When you post a partial invoice, there are two ways of specifying the quantity to invoice. If you are going to post the service with the Ship and Invoice option, the value in the Qty. to Invoice field must be equal to that in the Qty. to Ship field. If you want to invoice an already posted shipment, the quantity to invoice must be no larger than the value in the Quantity Shipped field.

  5. Click Posting, Post. In the window that appears, select Invoice or Ship and Invoice.

The program posts the service line you have selected. You can post several service lines at once by selecting them all and then clicking Posting, Post, Invoice/Ship and Invoice. If you do this, make sure you have filled in all the necessary information on the lines you want to post.

When you post the order with the Invoice option, the program creates a posted service invoice along with the corresponding ledger entries and updates the relevant fields on the service lines of the order. In addition, the program updates the previously posted shipment document(s) with the quantities that have been invoiced. If you select the Ship and Invoice posting option, the program also creates a posted shipment.

Related Topics

Posting Shipments from Service Orders

Posting Consumption from Service Orders

Invoicing Posted Shipment Lines

Invoice Discounts on Service Documents



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