Undoing Service Consumption

You may need to cancel the consumption on the service order because it was posted by mistake.

To Undo Posted Consumption:

1. Open Posted Service Shipment window.
2. Press F5 to open the Posted Service Shipments window. Select the shipment for which the erroneous consumption was posted and click OK.
3. In the window for the required shipment, click Shipment, Service Shipment Lines.
4. In the Posted Service Shipment Lines window that opens, select the line(s) containing incorrect consumption. Click Functions, Undo Consumption.

The program inserts a balancing service shipment line with negative values in the quantity fields for the selected lines.

Note

You will not be able to undo the service consumption if the service order has already been closed. It is also impossible to undo consumption that has been posted to the Jobs area (meaning there are job ledger entries linked to this consumption).

Related Topics

Undoing Service Shipments

Registering Service

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