You can use the Symptom Codes window to set up symptom codes to describe possible symptoms of service item faults. The level of fault reporting in your company determines whether you use symptom codes.
Open the Symptom Codes window.
Press F3 to set up a new symptom code.
Fill in the Code and Description fields.
Repeat steps 2 and 3 for each symptom code that you want to create.
Setting Up Fault Areas
Setting Up Fault Codes
Registering Fault Codes