You can use the Fault Areas window to set up fault areas to describe areas of service items faults. The level of fault reporting in your company determines whether you use fault area codes.
Open the Fault Areas window.
Press F3 to enter a new fault area code.
Fill in the Code and Description fields.
Repeat steps 2 and 3 to set up as many fault area codes as you want.
Setting Up Fault Codes
Setting Up Symptom Codes
Registering Fault Codes