Undoing Service Shipments

You can cancel a service shipment that has been posted by mistake or contains some erroneous information.

To Undo a Service Shipment:

  1. Open the Posted Service Shipment window.

  2. Click Shipment, Service Shipment Lines to open the Posted Service Shipment Lines window.

  3. Select the line created by mistake or containing erroneous information.
  4. Click Functions, Undo Shipment. In the dialog window that appears, click Yes.

The program will now create a balancing service shipment line in the document. The values in the Quantity Invoiced and Quantity fields will be equal to the corresponding values in the initial line but with minus. The program will also generate the relevant ledger entries.

Note

You will not be able to undo the service shipment that has already been invoiced.

Related Topics

Undoing Service Consumption

Registering Service


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