Purchase Return
Order window opens.If you have agreed with your vendor to return a purchased item that you are dissatisfied with, you create a purchase return order to record the return in the program.
The following describes how to create the return order, beginning at the point where you have received the item.
From the navigation pane, click Purchase, click Order Processing, and then click Return Orders.
The Purchase Return
Order window opens.
Press F3 to open a blank purchase return order and proceed to fill in the General tab.
Fill in the No. field, either by leaving the field to auto-insert the next in a default number series or by looking up to select from an alternative series.
In the Buy-from Vendor No. field, enter the vendor number.
The General tab and all other tabs are now filled with master data from the vendor card.
Fill in the Vendor Authorization No. field if you have received a return materials authorization (RMA) number from your vendor.
You can either fill in the lines manually, or, if you want to copy information from other documents, you have two options for filling in the lines automatically:
You can use the Copy Document batch job to copy an existing document to the return order. Use this function to copy the entire document. It can be either a posted document or a document that is not yet posted. This function only enables exact cost reversing when exact cost reversing is set up as mandatory in the purchases and payables setup.
You can use the Get Posted Document Lines to Reverse
function to copy one or more posted document lines from one or more
posted documents to the new return order document. This function
always exactly reverses the costs from the posted document line,
regardless of whether exact cost reversing is set up as mandatory
in the purchases and payables setup.
When you use either of these functions (and, in the case of the
Copy Document batch job, when
you have also set up exact cost reversing as mandatory in the
purchases and payables setup), the program creates a link to the
original item ledger entries in the Appl.-to Item Entry field to ensure that
the costs are copied from the original posted document.
In the Return Reason Code field, you can enter the reason for the return. Click the AssistButton to the right of the field and select the relevant code.
If the location on the purchase return order line is set up to require bins (but not to require pick processing), you can add a bin code on the purchase return order line to indicate where the item should be taken from in the location before being returned to the vendor.
Assigning Exact Cost Reversing
Creating and Posting a Purchase Allowance
Creating a Replacement Purchase Order
Posting a Purchase Return Order
Creating a Corrective Purchase Invoice