Your system administrator must activate the Company Notes feature before you can write any company notes. You will not see any company notes in the Help topics or the links for writing and editing company notes until your system administrator has activated the feature.
Once the Company Notes feature is activated, topics that have a company note attached to them will display the note at the top of the topic.
If you have permission to write company notes, any Help topic that you open that does not already have a note attached will display a link at the top of the topic. The link will be shown on a yellow background. Click the link to open a wizard that will guide you through the process of writing a note.
There are, however, a few limitations that you should be aware of:
You cannot include other files in company notes. Most HTML editors will allow you to insert files, for example graphics or sound files, but Company Notes does not support this. These extra files are not copied to the shared folder when the note is published.
If two users are editing the same topic at the same time, the user who publishes their topic last will overwrite the copy that was published by the other user.
You must have a default editor configured for ".htm"-files or you must have Microsoft Word 97 (or later) on your computer. If you do not have any of these, the application will tell you so.
If you are testing Company Notes on your local hard drive, do not set the path to the Temp folder because this will cause a sharing violation. Use another folder on the local drive.
If you print a Help topic that contains a company note, the company note will also be printed. However, if you print a book of Help topics that contains some company notes, the company notes are not be printed.
Setting Up Access Rights to Company Notes on Windows Server