When working on service items in service orders, you may need to register alternative costs for the service order in general. You can insert a fee for travel to the service zone where the customer in the service order is located. You can also insert a starting fee for the order. The following procedure shows how to register other costs for service orders in the Service Invoice Lines window.
Open the Service Order window.
Browse to the relevant service order and click Order, Service Invoice Lines. The Service Invoice Lines window appears.
If the service order requires a link between service and service items, in the Selection Filter field, select Lines Not Item Related.
Press F3 to enter a new service invoice line.
In the Type field, select Cost.
In the No. field, click the AssistButton to see the Service Costs window. Select the relevant cost, and then click OK to copy it to the field.
In the Quantity field, enter the number of times you want to invoice the cost.
Repeat steps 4 to 7 for each service cost you want to register.
Registering Costs for Service Items
Setting Up Service Costs