Sending E-Mail Messages Manually

If you have not set up a job to send e-mail messages to customers, or the program cannot send a message because of a wrong e-mail address, you can send e-mail messages manually.

To Send E-Mail Messages Manually:

  1. Open the Service E-Mail Queue window.

  2. Click the relevant line (for which the status is other than Processed).

  3. Edit the To Address and Subject Line fields if necessary.

  4. Click Queue, Send E-Mail. A dialog box appears in which you must click OK to confirm.

Related Topics

Viewing the Service E-Mail Queue