You may regularly need to increase the capacity of resources (for example, technicians) over a period.
Open the Resource Card window.
Click Planning, Resource Capacity. The Resource Capacity window appears.
Select the resource to which you want to add capacity, and then click Planning, Set Capacity. The Resource Capacity Settings window for the selected resource appears.
In the Starting Date and Ending Date fields, define the time period for which you want to add capacity.
In the Work-Hour Template field, click the AssistButton to see the Work-Hour Templates window. Select the relevant template, and then click OK to copy it to the field.
In the Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday fields, you can change the template work hours.
Click Add Capacity to add the capacity. A dialog box appears in which you must click Yes to confirm.
Repeat steps 3 to 7 for each resource to which you want to add capacity.
Allocating Resources Using Resource Availability
Setting Up Work-Hour Templates