You can use the General Service Comment Sheet window to register comments on service orders or service quotes.
Open the Service Order or Service Quote window.
Press F5 to open the Service Order List/Service Quote List window, select the relevant service order/quote and click OK. The Service Order/Service Quote window for that particular service order/service quote appears.
Click Order/Quote, Comments to open the General Service Comment Sheet window.
In the Date field, enter a date if you want to have a date entered for the comment.
In the Comment field, enter text with a maximum of 80 characters (including spaces).
If you need to enter additional text, go to the next line. You can fill in as many lines as necessary.
For Help about a specific field, click the field and press F1.
Registering Accessory Comments
Registering Fault Comments
Registering Internal Comments
Registering Loaner Comments
Registering Resolution Comments
Registering Service Contract Comments
Registering Service Item Comments
Registering Service Item Loaner Comments