You can use the Fault Service Comment Sheet window to register comments on the faults of service items in service orders/service quotes.
Open the Service Order or Service Quote window.
Press F5 to open the Service Order List/Service Quote List window, select the relevant service order/quote and click OK. The Service Order/Service Quote window for that particular service order/service quote appears.
Click the line you want to register fault comments for and click Line, Comments, Faults to open the Fault Service Comment Sheet window.
In the Date field, enter a date if you want to have a date entered for the comment.
In the Comment field, enter the text of the comment. You can enter a maximum of 80 characters (including spaces).
If you need to enter additional text, go to the next line. You can fill in as many lines as necessary.
For Help about a specific field, click the field and press F1.
Registering Accessory Comments
Registering Resolution Comments
Registering Service Contract Comments
Registering Service Item Comments
Registering Service Item Loaner Comments
Registering Service Order Comments