Lending Loaners

You can lend customers loaners to temporarily replace service items that you have received for servicing.

To Lend Loaners:

  1. Open the Service Order window.

  2. Browse to the relevant service order.

  3. Click the service item line with the service item you want to replace with a loaner.

  4. In the Loaner field, click the AssistButton to see the Available Loaners window. Select the relevant loaner and click OK to copy it to the field.

  5. Press ENTER. A dialog box appears in which you must click Yes to confirm.

Related Topics

Receiving Loaners

Registering Service Item Loaner Comments

Setting Up Loaners