When you receive items for service that you want to register as service items, you can create them as service items in the Service Order or Service Quote windows.
Open the Service Order window.
Browse to the relevant service order.
On the service item lines, press F3 to enter a new service item line.
Fill in the Serial No. field.
Confirm the subsequent message.
Fill in the Description field.
Click Functions, Create Service Item and confirm the subsequent message.
The program automatically assigns a number to the service item and creates a service item card. It fills in the Service Item No. field with the number of the new service item.
Creating Service Items
Creating Service Items when Shipping Items
Registering Service Item Lines