You can use the General Service Comment Sheet window to register comments on service contracts or service contract quotes.
Open the Service Contract or Service Contract Quote window.
Press F5 to open the Service Contract List window, select the relevant service contract/service contract quote and click OK. The Service Contract/Service Contract Quote window for that particular service contract/service contract quote appears.
Click Line, Comments to open the General Service Comment Sheet window.
In the Date field, enter a date if you want to have a date entered for the comment.
In the Comment field, enter the text of the comment. You can enter a maximum of 80 characters (including spaces).
If you need to enter additional text, go to the next line. You can fill in as many lines as necessary.
For Help about a specific field, click the field and press F1.
Registering Accessory Comments
Registering Fault Comments
Registering Internal Comments
Registering Loaner Comments
Registering Resolution Comments
Registering Service Item Comments
Registering Service Item Loaner Comments
Registering Service Order Comments