With the Service Order - Response Time report, you can print information about the response time for service orders that have not yet been shipped or received. The report shows the order number, customer's name, order date, order time, as well as the actual response time.
If you want to include more information, you can select additional fields to be included in the report. To do this, in the Field field, press F3, click the AssistButton and then select the relevant field(s). You can set filters on any of the fields. If you do not set any filters, the report will include all your records.
To print the report, click the Print button. To see the report on screen, click Preview. If you want to save your report and print it later, click Cancel (the program automatically saves your report).
To filter the information in the report, in the Filter field, fill in the relevant information as follows:
Responsibility Center: Enter the responsibility centers that you want to include in the report. To see the existing responsibility centers, click the Filter field, then click the AssistButton that appears to the right.
Posting Date: Specify the period you want to cover in the report.
Click the up-arrow in the lower left-hand corner of the window to see the result of the filters that you have defined for the table.
Entering Criteria in Filters