You use the Get Prepaid Contract Entries batch job to get prepaid contract ledger entries for a selected service contract as sales lines in a sales credit memo.
If you remove contract lines from a service contract or cancel a service contract, and the program does not automatically create a credit memo for prepaid amounts, you need to create a credit memo manually. You can use this batch job to enter the prepaid information on the credit memo lines.
This batch job finds all service ledger entries for the selected service contracts that have been posted to the contract's prepaid account and enters the information on these entries on the sales credit memo lines.
To run the batch job, open the Sales Credit Memo window and then click Functions, Get Prepaid Contract Entries.
To filter the information in the batch job, in the Filter field, fill in the relevant information as follows:
Service Contract No.: Here you can select the number of the service contract that you want to include in the batch job. To see the existing service contract numbers, click the AssistButton that appears to the right.
Posting Date: Here you can enter the date when the selected service contracts have been posted to the contract's prepaid account.
Click OK to start the batch job. If you do not want to run the batch job now, click Cancel to close the window.