You may agree with your vendor that they compensate you for a purchased item by replacing the item. The replacement item can be the same or it can be different. This situation could occur if the vendor mistakenly shipped the wrong item, for example.
At this point, you have received the original item.
Create a purchase return order for the vendor.
Enter a line for the item that you are returning.
On the next line, make a negative entry for the replacement item by inserting a negative amount in the Quantity field.
Click Functions, Move Negative Lines.
The Move Negative Purchase Lines batch job request window appears.
When you run this batch job, the program deletes the negative line (for the replacement item) from the purchase return order and inserts it in a new Purchase Order window.
Creating a Purchase Return Order