You can assign a Commerce Portal priority level to each of your Web portal users. A user's Commerce Portal priority determines how quickly messages between Navision and the Web portal are handled.
For example, you could give high priority to customers with whom you do business regularly. You could assign a lower priority to the sample customer on which new customer cards are modeled. Then, when there is a lot of traffic on your Web site and the message queues become long, the regular customers will still experience good performance and service on the Commerce Portal. Users, who may only be "window-shopping," will have a longer response time.
To assign a Commerce Portal priority to a customer, do the following: On the customer card, on the Commerce Portal tab, choose a priority by clicking the AssistButton in the Queue Priority field.