Installing the Microsoft Outlook CDO Component

In order to use the e-mail logging feature, you must also install the Colaboration Data Objects (CDO) component of Microsoft Outlook.

To Install the CDO Component from the Control Panel:

  1. Click Add/Remove programs.

  2. Select Microsoft Office, Change, and Add/Remove Features.

  3. Expand the Outlook Branch and select the item called Collaboration Data Objects and set it to Run from my computer.

  4. Click Update Now and then OK.