You can see information about conflicts that occurred while synchronizing Navision records and Outlook items and resolve these conflicts in the Conflict Resolution Worksheet window.
Open the Conflict Resolution Worksheet window.
Select the conflict you want to resolve and choose what you want to do with it by clicking the AssistButton to the right of the Action field and selecting from the list: Skip, Delete, Replace Navision Record, or Replace Outlook Item.
You can view the names and contents of the conflicting fields by clicking the AssistButton to the right of the No. of Conflicting Fields field. The Outlook Int. Conflict Fields window appears.
The program will perform the action you have selected in the Action field.
The program will report an error when something interrupts the Outlook integration working process, for example, a failure to connect to Outlook.
Synchronizing with Outlook
Resolving Contact Field Conflicts That Could Not Be Resolved Automatically