You can import documents from disk files into Navision and use them as attachments for your interaction templates.
Open the Interaction Templates window.
Find the interaction template you want to import an attachment for and click Attachment, Import. The Import Attachment window appears (dialog box).
Select the path, drive and filename of the attachment you want to import, and click Open.
The program imports the document.
You can also import attachments from the Segment window by following the same procedure.
You must not import Microsoft Word documents containing merge fields other than those created by Navision.
Creating Attachments (Microsoft Word Documents)
Setting Up Interaction Templates