Before you can send a BizTalk sales credit memo, you must make sure that you are connected to BizTalk Server. Furthermore, your BizTalk partner must be registered as a BizTalk partner in Navision and connected to BizTalk Server. Finally, you and your BizTalk partner must have a valid agreement to exchange BizTalk sales credit memos.
Once the connection is established, in order to send a BizTalk sales credit memo you must create or open a Navision posted sales credit memo.
To send a BizTalk sales credit memo, follow this procedure:
Create or open the Navision posted sales credit memo that you want to send as a BizTalk sales credit memo.
Click Functions, Send BizTalk Sales Credit Memo.
Setting Up Your Own Organization on BizTalk Server from within Navision
Setting Up a BizTalk Partner in Navision and Creating the BizTalk Partner on BizTalk Server