While you are viewing a report in Print Preview in the Microsoft Dynamics NAV SharePoint client or in the Microsoft Dynamics NAV Web client, you save the report as a Microsoft Excel or Microsoft Word file. When you open the saved file, it is empty.
Resolution
On the computer that is running SharePoint Server or Microsoft Dynamics NAV Web Server components, you must give users read, write, and modify permission to the Temp folder of the user account that is used by the application pool of the SharePoint application or by the web site of the Microsoft Dynamics NAV Web client.
- For Microsoft Dynamics NAV SharePoint client,
the default user account is Network Service and the folder is
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp.
- For the Microsoft Dynamics NAV Web client,
the default user account is ApplicationPoolIdentity and the folder
is C:\Users\Web Client Application
Pool\AppData\Local\Temp\.