If a customer wants to return an item or if you have to correct an incorrect invoice, then you have to refund a withdrawn payment. You can then refund the money to the credit card.
To refund a credit card payment
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Create a new sales credit memo, and then fill in the customer to refund.
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In the Action Pane, click Apply Entries for the specific customer or enter the information manually.
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Post the sales credit memo. The amount is then refunded to the customer credit card.