Setting Up Fault Codes

You can use the Fault Codes window to set up fault codes that describe the typical service item faults or the actions taken on service items.

Depending on the level of fault reporting in your company, you might need to set up fault area codes and symptom codes before you set up fault codes. Steps 3 and 4 are only relevant for companies that include fault areas and symptoms in their fault reporting.

To Set Up Fault Codes:

1. Open the Fault Codes window.

2. Press F3 to set up a new fault area code.

3. In the Fault Area Code field, click the AssistButton to see the Fault Areas window. Select the relevant fault area code, and then click OK to copy it to the field.

4. In the Symptom Code field, click the AssistButton to see the Symptom Codes window. Select the relevant symptom code, and then click OK to copy it to the field.

5. In the Code and Description fields, enter the code and description of the fault code you want to create.

Repeat steps 2 to 5 for each fault code you want to create.

Related Topics

Registering Fault Codes

Setting Up Fault Areas

Setting Up Symptom Codes

Setting Up Resolution Codes

Inserting Fault/Resol. Codes Relationships

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