Undoing Quantity Posting on a Posted Return Shipment

If you have made an incorrect quantity posting, that is if you have made a return order with, for example, the wrong number of items and posted it as shipped (but not invoiced), you can undo the posting.

To Undo Quantity Postings:

  1. Open the Posted Return Shipment window and browse to the relevant document.

  1. Select the line or lines you want to correct and click Functions, Undo Return Shipment.

The program will now insert a corrective line in the posted document and the Return Qty. Shipped and Return Shpd. Not Invd. fields on the return order are set to zero.

  1. Go back to the return order and click Functions, Reopen to reopen it.

  2. Correct the entry in the Quantity field and post the order.

 


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