Microsoft Dynamics NAV calculates prices on sales orders by including discounts and campaigns. On a mobile device, these complex calculations consume too much memory, so the prices that Mobile Sales displays on the mobile device are pushed to the device from the server. In Microsoft Dynamics NAV, Mobile Sales requires that you run the Mobile Create Customer Price batch job to calculate the price per item per customer and populate this data to a table. You then set the Mobile Sales staging database to synchronize the data to the mobile device where Mobile Sales shows the calculated price when the user is creating a sales order for a customer.

NoteNote

To synchronize prices to mobile devices, you must install and configure the Mobile Sales database components. For more information, see Microsoft Dynamics Mobile Installation and Configuration Guide online.

The Mobile Create Customer Price batch job creates records in the Mobile Customer Price table, which contains one record per item per customer. For example, if the Microsoft Dynamics NAV database contains 1000 customers and 100 items, the batch job creates 100,000 records. For more information about the calculations, see Using Mobile Sales with Microsoft Dynamics NAV Classic.

In the request form for the Mobile Create Customer Price batch job, you can specify if the batch job must run for a specific customer or a specific item. You can also set up a job queue entry for the batch job so that it runs at fixed intervals. The following procedure describes how you update customer item prices by using this batch job. For more information about how to schedule the batch job in a job queue, see How to: Schedule Jobs for Mobile Functionality in Microsoft Dynamics NAV Classic.

To update customer item prices

  1. In the navigation pane, click Administration, click Application Setup, click Mobile, click Mobile Sales, and then click Create Customer Price.

  2. To update prices for a specific customer, in the Mobile Create Customer Price window, on the Customer tab, in the Filter field, click the AssistButton, and select a customer.

    NoteNote

    To update prices for all customers, leave this tab blank.

  3. To update prices for a specific item, in the Mobile Create Customer Price window, on the Item tab, in the Filter field, click the AssistButton, and select an item.

    NoteNote

    To update prices for all items, leave this tab blank.

  4. Click OK to update the prices.

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